Ohbot Shipping Policy

This Shipping Policy explains where we ship, our dispatch times, delivery estimates, and how shipping costs are calculated. If you have any questions, please contact info@ohbot.co.uk.

Where We Ship

We ship within the UK and to many international destinations. If your country is not available at checkout, please contact us and we will advise if shipping can be arranged.

Dispatch and Handling Times

  • Orders are typically dispatched within 1–3 business days after payment is received.
  • During busy periods or for large/bulk orders, dispatch may take longer. If this affects your order, we will let you know.

Delivery Timeframes

  • UK delivery: typically 2–5 business days after dispatch.
  • International delivery: typically 5–15 business days after dispatch, depending on destination and customs processing.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or customs clearance.

Shipping Costs

Shipping costs are calculated at checkout based on destination, order size, and selected service. Any applicable VAT is included where required.

For international orders, local customs duties, import taxes, and handling fees may apply. These charges are the responsibility of the recipient.

Tracking

Where tracking is available, we will provide tracking details by email once your order has been dispatched.

Delivery Issues

If your order has not arrived within the estimated timeframe, please contact us so we can investigate with the carrier.

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