Ohbot GDPR Statement

At Ohbot Limited, we are committed to protecting and respecting your privacy. In compliance with the UK General Data Protection Regulation (UK GDPR), this statement explains how we collect, store, and process personal data, and your rights in relation to your information.

Data Controller

Ohbot Limited is the data controller of the personal information you provide to us. Our contact details are:

Ohbot Limited, 2A Halliday's Mill, London Road, Chalford, Gloucestershire, GL6 8NR, UK
Email: info@ohbot.co.uk

What Information We Hold

We collect personal data such as your name, email address, shipping address, and order history when you place an order, create an account, or sign up for our mailing list.

Why We Collect It

  • To fulfil your orders and deliver products.
  • To manage your account and provide customer support.
  • To send you newsletters or marketing emails if you have opted in.
  • To detect and prevent fraud or abuse of our services and systems.

Where Your Data Is Stored

We use third-party services to securely store and manage your data:

  • OrderDesk – for processing and managing customer orders.
  • Mailchimp – for managing email subscriptions and newsletters.
  • Fast2Host – for web and server hosting.
  • Vercel – for deploying and serving our web applications.

All of these providers have published GDPR-compliant privacy policies and take appropriate technical and organisational measures to protect your data.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to access your data
  • Right to rectify inaccurate or incomplete data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, please contact us at info@ohbot.co.uk.

Retention and Security

We retain personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements. Data is stored securely using industry best practices.